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FAQ 1

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What is the maximum number of characters that can be printed? Up to 62 characters can be printed on one label. A triangle symbol will appear on the LCD screen when the character input limit is reached, indicating that no more characters can be entered.
FAQ 1
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Frequently Asked Questions about Brother Label

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The RL-B-Fx-T231 cannot be used in the PT-E115 machine. The RL-B-Fx-T231 ribbon cannot be used in the PT-E115 machine; a product with a chip is required.
Frequently Asked Questions about Brother Label
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Frequently Asked Questions about Delta Labels

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Why does the ribbon come out with the D1 label when I print labels? The ribbon in the label cassette may be loose. Remove the label cassette from the label printer and ensure that the ribbon is snug against the label. If the ribbon is loose, turn the black spool in the label cassette clockwise to tighten it until the ribbon is snug against the label. The ribbon in the label cassette may be damaged or torn. If damaged or torn, replace the label cassette.
Frequently Asked Questions about Delta Labels
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Frequently Asked Questions about Betty Label Tape

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If one or more vertical lines are found on the label surface, how should they be handled? Please clean the print head. If the fault persists, the print head is considered damaged and needs to be replaced. If there are multiple slanted white lines on the label surface, how can this be resolved? This problem occurs due to carbon ribbon wrinkles. Please adjust the left-right balance performance of the carbon ribbon. The carbon ribbon and label are correctly matched, but no text can be printed, and no errors are reported on the printer or computer end. How can this be resolved? Please check the carbon powder layer of the carbon ribbon to see if it is inner carbon or outer carbon, and then determine the correct installation path.
Frequently Asked Questions about Betty Label Tape
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Frequently Asked Questions

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Ribbon breakage Excessive tension on the ribbon, causing the stitching to break or the print hammer to damage the ribbon, resulting in ribbon breakage. In the former case, the broken part can be cut off and re-stitched; in the latter case, simply replace the ribbon.
Frequently Asked Questions
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RM-GG 950W Frequently Asked Questions

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Printer automatically shuts down Battery power is exhausted. Please charge immediately. Print is blurry 1. The printer has not been cleaned for a long time, causing the core to be contaminated with dirt. The printer core needs to be cleaned. 2. Poor printing consumables. Please set the print density and use G&G original standard consumables.
RM-GG 950W Frequently Asked Questions
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RM-GG-980 Frequently Asked Questions

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No data No print content entered. Exceeded maximum length The input content exceeds the specified length. Select a regular template using the (template) function key and adjust the length (using the left and right arrow keys), then press the (OK) key to confirm the setting.
RM-GG-980 Frequently Asked Questions
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GG-D1100MW Frequently Asked Questions

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Print Self-Test Page Press the power button to start printing the self-test page. Paper Peel-off Mode After placing the paper roll, push up the peel-off paper rack to enable paper peel-off and enter the paper peel-off function mode.
GG-D1100MW Frequently Asked Questions
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GG-AT 60P Frequently Asked Questions

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Unable to print or incorrect print content 1. The printer is in HexDump mode. Restart the printer to exit Hex Dump mode. 2. Incorrect serial communication (RS-232) settings. Reconfigure the printer and computer to use the same baud rate.
GG-AT 60P Frequently Asked Questions
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GG-AH 30EW Frequently Asked Questions

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Daily maintenance of the printer 1. Cleaning the exterior and paper tray of the printer: Please gently wipe the surface of the printer and the inside of the paper tray with a damp cloth that has been wrung out completely. Make sure the cloth is completely dry. 2. Cleaning the printhead: The printhead must be cleaned regularly, especially when print quality deteriorates. A cotton swab dipped in anhydrous alcohol can be used to gently wipe the printhead to clean it.
GG-AH 30EW Frequently Asked Questions
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